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Commands and logs

Command form behavior​

  • Enter a command (e.g., help) and Submit to send it to all selected devices.
  • Success/failure is shown inline. The input remembers your last 10 commands; use Arrow Up/Down to cycle.

Command lifecycle​

  • After sending, each device shows its latest status badge:
    • SENT → ACKNOWLEDGED → FINISHED when everything completes
    • ERROR for failures; TIMED OUT or CANCELED when applicable
  • Click the badge to open the full response with timestamps and the topic.
  • Expected delay: 20–60 seconds is normal depending on connectivity and device load.
info

Command responses are asynchronous. Network conditions and device load can introduce delays.

Per‑device logs (History)​

  • Click Logs on a device row to open the history viewer:
    • Choose a time range, then View.
    • “Display latest logs (4 hours)” is a quick shortcut.
    • Export logs as JSON for support.
  • The viewer classifies messages:
    • Commands you sent, acknowledgements, finished responses, errors
    • Device status updates (Dynasense payload)
  • You can send a command to this single device directly from the History modal.

Screenshot: Device History modal with time range and export options

Tips​

  • If the end time is within the last ~5 minutes, the viewer enables fetching the newest logs more smoothly.
  • If you see no logs, broaden the time range or pick the 4‑hour shortcut.

See also